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POLICIES & PROCEDURES

RETURN POLICY

 

Last updated January 23, 2025

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service on the 

to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

 

Rend Lake Cabins In The Woods

Attn: Returns

RMA #

PO BOX 1331

Benton, IL 62812

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

 

EXCEPTIONS

 

For damaged products, please contact us on our support form

 

QUESTIONS

If you have any questions concerning our return policy, please contact us on our support form

Our Address

Contact Us

We Accept

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REND LAKE CABINS IN THE WOODS

1 Rend Lake Cabins DR 

Benton, Illinois 62812

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TEL: +1-618-927-0371 (bookings & questions) 

TEL: +1-618-927-0374 (billing)

E-MAIL: rendlakecabins@yahoo.com

MAIL: Rend Lake Cabins in the Woods

          

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